Cornell University

ILR Press Season
Spring 2012

Disintegrating Democracy at Work
Labor Unions and the Future of Good Jobs in the Service Economy

Virginia Doellgast
First, Do Less Harm
Confronting the Inconvenient Problems of Patient Safety

Ross Koppel (Editor); Suzanne Gordon (Editor)
Phone Clones
Authenticity Work in the Transnational Service Economy

Kiran Mirchandani
Reading Classes
On Culture and Classism in America

Barbara Jensen
Retirement on the Line
Age, Work, and Value in an American Factory

Caitrin Lynch
She Was One of Us
Eleanor Roosevelt and the American Worker

Brigid O'Farrell
The Good Temp
Vicki Smith; Esther B. Neuwirth
The Paradox of American Unionism
Why Americans Like Unions More Than Canadians Do, But Join Much Less

Seymour Martin Lipset; Noah M. Meltz; Rafael Gomez; Ivan Katchanovski; Thomas A. Kochan (Foreword)
The Working Class Majority
America's Best Kept Secret

Michael Zweig
With God on Our Side
The Struggle for Workers' Rights in a Catholic Hospital

Adam D. Reich