This Week’s Top Hits

The article highlights research co-authored by Virginia Doellgast, professor of employment relations and dispute resolution, which showed that 77% of call center workers reported high or very high personal stress levels.

Patricia Campos-Medina, executive director for The Worker Institute, discusses the labor strikes at Amazon and Starbucks.

Art Wheaton, director of labor studies at the ILR Buffalo Co-Lab, explains how Amazon could delay contract negotiations with its striking workers.

“This is a time when both companies make a lot of money. The unions are being strategic about when to strike,” says Kate Bronfenbrenner, director of Labor Education Research.

Arthur Wheaton, the director of labor studies, said the timing of the strike is strategic. "You want to make sure that the customer desperately wants to get their packages. That puts more pressure on the company to go to the bargaining table."

Historically, domestic work has largely been done by Black and immigrant women, says Zoe West, senior researcher at the Worker Institute, and that work has long been viewed as “women’s natural work ... There’s a very persistent, strong perception that this isn’t real work,” she said.