February 16, 2015
This case analyzes the attempt to unionize low paid, migrant workers at one Hilton and two Hyatt chain hotels. A collaborative effort between the civic organization London Citizens and the hotel workers branch of Unite, the campaign faced internal divisions between new and settled migrant workers and internal divisions within the union structure. Ending in failure, this case explores the ways in which coalitions facilitate and/or hinder the civic integration of low paid migrant service workers.