Director's Update: What's next at Amazon and Starbucks?
Harry C. Katz is the Director of the Scheinman Institute and the Jack Sheinkman Professor of Collective Bargaining
With the recent votes by workers at Amazon and Starbucks to unionize, Institute Director Harry Katz suggests that the concepts and ideas associated with conflict resolution can play a helpful role for workers and management as they move forward to create unions.
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