Focused Learning: From Conflict to Collaboration

Living in a complex world with divergent views, our need for conflict resolution skills has never been greater. Deep or focused listening can help you truly understand another’s perspective and engage in conflict more constructively. Focused listening requires the listener to suspend their response and reaction, but it does not eliminate the opportunity or right to disagree.

Recently, Katrina Nobles, Director of Conflict Programs at the Scheinman Institute on Conflict Resolution, and Liz Davis-Frost, Scheinman Institute Mediation and Training Extension Associate, led a webinar discussing techniques that incorporate understanding through focused listening.

Learn more and watch the webinar here.