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Certificate Basics

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    Required Courses

    5 Required Workshops
    Register for individual workshops to fit your schedule

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    Time to Complete

    18 months
    Time participants have to complete the entire certificate program

Certificate Details

Overview

Supervisors and managers face unique challenges in unionized workplaces - from rules in the labor law and CBAs to managing performance to dealing with union representatives, grievances and arbitration. This Working in a Union Environment Certificate Program is designed to help you address these concerns with confidence and skill. Over five comprehensive courses, you'll master critical topics like labor law and CBA compliance, workplace negotiation strategies, performance management, and effective grievance and arbitration handling. 

Through interactive simulations, case-based learning, and practical tools, this program equips you to navigate the complexities of being unionized. Whether it's preparing for arbitration, managing workplace conflicts, or conducting fair investigations, you'll gain expertise needed to handle real-world situations while fostering trust and collaboration with unionized teams. Take the next step in your professional development and ensure success in today's labor landscape.

You will have ample opportunity to practice your skills using case-based scenarios in a small group setting.

This program assumes you have had previous exposure to basic concepts in Labor Relations.

 

Key Certificate Takeaways

  • Productively manage the day-to-day conflict between management and union representatives
  • Understand what constitutes unfair labor practices
  • Respond to disciplinary problems effectively and appropriately to resolve conflicts
  • Understand the principles of just cause and progressive discipline
  • Write and interpret contract language
  • Learn the strategies and skills necessary to navigate the labor-management relationship
  • Manage the grievance process
  • Analyze standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer’s investigation

Who Should Enroll

  • Union leaders
  • HR and labor relations professionals
  • Attorneys
  • Managers and executives working in a union environment

Core curriculum

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Labor Law and Contract Interpretation

Learning the key do’s and don’ts of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Essential for anyone going to the bargaining table or operating day-to-day in a union environment.
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    In-Person
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    $2195
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    New York, NY


Register for Labor Law and Contract Interpretation

Register for Labor Law and Contract Interpretation

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


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    In-Person
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    $1495
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    New York, NY


Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Performance Management in a Union Environment

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.


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    In-Person
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    $1495
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    New York, NY


Register for Performance Management in a Union Environment

Register for Performance Management in a Union Environment

Investigations in a Union Environment

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.


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    In-Person
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    $995
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    New York, NY


Register for Investigations in a Union Environment

Register for Investigations in a Union Environment

Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
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    In-Person
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    $1495
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    New York, NY


Register for Grievance and Arbitration Handling

Register for Grievance and Arbitration Handling

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