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Certificate Basics

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    Required Courses

    5 Required Workshops
    Register for individual workshops to fit your schedule

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    Time to Complete

    18 months
    Time participants have to complete the entire certificate program

Certificate Details

Overview

Working in a unionized environment requires a full understanding of contract terms, legal principles, and grievance procedures. Whether you manage staff and operations, work in HR or represent employees, this interactive certificate program will help you build on your skills to effectively administer labor agreements.

Throughout this course experience you will build on your skills, moving from grasping the key components of labor law to interpreting and writing contract language to understanding the core principles of conflict resolution and employee discipline.  As the program concludes, you will practice investigating workplace complaints, handling grievances, and assisting advocates with arbitration. 

You will have ample opportunity to practice your skills using case-based scenarios in a small group setting.

This program assumes you have had previous exposure to basic concepts in Labor Relations.

 

Key Certificate Takeaways

  • Productively manage the day-to-day conflict between management and union representatives
  • Understand what constitutes unfair labor practices
  • Respond to disciplinary problems effectively and appropriately to resolve conflicts
  • Understand the principles of just cause and progressive discipline
  • Write and interpret contract language
  • Learn the strategies and skills necessary to navigate the labor-management relationship
  • Manage the grievance process
  • Analyze standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer’s investigation

Who Should Enroll

  • Union leaders
  • HR and labor relations professionals
  • Attorneys
  • Managers and executives working in a union environment

Core curriculum

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Labor Law and Contract Interpretation

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.
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    In-Person
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    $2195
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    New York, NY

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Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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    In-Person
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    $1495
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    New York, NY

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Conflict and Collaboration in a Union Environment

Learn how to diagnose and manage conflict in a unionized setting from case studies from current workplaces and other participants. Explore the current drivers of conflict in the workplace and how a unionized setting creates challenges and provides opportunities. Distinguish between traditional and innovative mechanisms to resolve conflict among management, the union, and employees.

Special feature: a simulation that highlights the critical breakdowns that occur during workplace conflict and key steps to a beneficial solution. 

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    In-Person
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    $1495
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    New York, NY

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Performance Management in a Union Environment

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.

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    In-Person
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    $1495
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    New York, NY

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Investigations in a Union Environment

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.

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    In-Person
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    $995
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    New York, NY

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