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Overview

Organizations essentially are the relationships among employees. Building and maintaining these relationships is a complex set of problems and skills that challenge every level of human resources. Our training is designed for systematic thinking and problem-solving strategies.

Our courses include a wide range of research and practices (from emotional intelligence and communication to conflict resolution and investigations) to give your HR professionals the skills they need.

Certificates in Employee Relations & Investigations

Upcoming courses

Advanced Internal Investigations: Process and Application

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.
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    In-Person
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    $2195
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    New York, NY

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Register for Advanced Internal Investigations: Process and Application

Employment and EEO Laws

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.
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    In-Person
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    $1595
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    New York, NY

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Register for Employment and EEO Laws

Advanced Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
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    In-Person
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    $1595
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    New York, NY

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Register for Advanced Effective Employee Relations

Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    Live Online
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    $1595

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Register for Advanced Internal Investigations Reports

Advanced Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
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    In-Person
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    $1595
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    New York, NY

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Register for Advanced Facilitating Conflict: Collaborative Problem Solving

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