Professional Education

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

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Register for Advanced Internal Investigations Reports

Effective leaders are organizational innovators and change agents. Today’s leaders are faced with complex, ambiguous and diverse work environments. This workshop explores how the leader as a “Visionary Change Ambassador” can become a stronger advocate for employees in a way that drives positive change in a multi-generational workplace.

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Register for Managing Change in a Multi-Generational Workplace

This course will examine the foundation and the tools to mount an effective organizing campaign based on theory, principles, and determination.

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Register for Union Organizing

This online for-credit course helps union activists build practical skills needed in collective bargaining today through role-plays and mock bargaining with students across the country. Organizations benefit from union members learning bargaining skills in a safe environment instead of at bargaining tables which can impact the entire workplace.

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Register for Advanced Collective Bargaining

Essential for labor relations professionals who are looking to refine their compensation philosophy and strategies to attract and retain a robust workforce, while also rethinking work systems, processes, and rules to optimize productivity and employee satisfaction.

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Register for Compensation and Costing for Collective Bargaining

The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.

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Register for Agreement Writing for Labor Relations

Navigating a leadership role while advocating for workers' rights is undeniably challenging. Directors, organizers, and staff at worker centers and worker justice organizations face specific conditions that make their work particularly demanding, from limited funding, time, and capacity to hard campaigns to protect the most vulnerable workforce. However, it is both possible and essential for managers at worker centers and worker justice organizations to receive the necessary training to become effective leaders.

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Register for Managing With Labor Values for Worker Centers and Worker Justice Organizations

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.

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Register for Advanced Internal Investigations: Process and Application

From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.

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Register for Arbitration Advocacy: Part I - Presenting Your Case

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.

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Register for Steward Training: Problem-Solving in the Workplace (online)

Ready to make a difference in your union, organization or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. This certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Register for Labor Leadership Skills Certificate Program - Online

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.

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Register for Labor Law and Contract Interpretation

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Register for Negotiation Skills for the Workplace

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.

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Register for Employment and EEO Laws

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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Register for Advanced Effective Employee Relations