Labor Relations

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.

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Register for Labor Law and Contract Interpretation

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Register for Negotiation Skills for the Workplace

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.

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Register for Preparation for Collective Bargaining

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Register for Effective Collective Bargaining and Simulation

Learn how to diagnose and manage conflict in a unionized setting from case studies from current workplaces and other participants. Explore the current drivers of conflict in the workplace and how a unionized setting creates challenges and provides opportunities. Distinguish between traditional and innovative mechanisms to resolve conflict among management, the union, and employees.

Special feature: a simulation that highlights the critical breakdowns that occur during workplace conflict and key steps to a beneficial solution. 

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Register for Conflict and Collaboration in a Union Environment

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.

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Register for Performance Management in a Union Environment

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.

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Register for Investigations in a Union Environment

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.

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Register for Advanced Negotiations Strategies and Techniques

The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.

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Register for Agreement Writing for Labor Relations

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.

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Register for Negotiating with Difficult People

Essential for labor relations professionals who are looking to refine their compensation philosophy and strategies to attract and retain a robust workforce, while also rethinking work systems, processes, and rules to optimize productivity and employee satisfaction.

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Register for Compensation and Costing for Collective Bargaining